PATIENT-CENTRED
PHARMACY APP
Distributed IT system for a pharmacy chain in Poland that helps to facilitate communication between pharmacists and patients.
CHALLENGES THE PHARMACISTS FACE
What often happens in the pharmacy is that pharmacists do not have enough time to serve the patients. On the other hand patients are sometimes reluctant or simply forget to share all important information to provide quality pharmaceutical advice. The solution is a system composed of a patient mobile app and a pharmacist web app connected via cloud and integrated into the technical ecosystem of Polish pharmacies.
Let us walk you through the whole design process and the final result.
DR. MAX
In the Dr. Max franchise network there are about 550 Polish pharmacies. This makes Dr. Max one of the biggest pharmacy franchise networks in Poland. The whole international Dr. Max network operates in 2 000 pharmacies, employs 12 000 employees and serves 3,5M patients on a monthly basis.
THE UX PROCESS
DISCOVERY MEETING #1
Setting the initial scope of the project
Time: Month 0
DISCOVERY MEETING #2 & #3
Agenda and scope of UX workshops
Time: Month 1-2
UX WORKSHOPS
Designs, wireframes and mockups
Time: Month 3
INTERVIEWS WITH PATIENTS AND PHARMACISTS
Feedback from patients and pharmacists
Time: Month 4
FINE TUNING OF THE DESIGN
Final scope and designs
Time: Month 5
START OF THE DEVELOPMENT
“Sprint 0”
Time: Month 6
PATIENT MOBILE APP, PHARMACIST WEB APP AND AWS CLOUD INFRASTRUCTURE
TECHNICAL ECOSYSTEM
KEY FACTS
ABOUT THE SYSTEM
PROJECT SCOPE
a mobile app for patients, web app for pharmacists, cloud infrastructure and Windows adapter (Windows service working 24/7 sending encrypted data to the cloud by using AWS AppSync connector. Service has been installed on about 550 pharmacies and is provided with constant and reliable updates.)
Pharmacies
about
0
OPERATING SYSTEM
Windows 10 (less often Windows 7)
KEY TECHNOLOGIES
.Net Core, React Native, React, NodeJS, TypeScript, AWS.
Working stations
more than
0
MAJOR FEATURES
PATIENT MOBILE APP
database and leaflets of all prescription drugs in Poland
digital first-aid kit for the whole family
scanning and adding new medicines
pill notifications and reminders
on-line chat with a pharmacist
purchase history
nearest pharmacy search
individual dosage, expiration date and personal notes for each individual medicine
access to the knowledge hub
PATIENT-CENTRED APPROACH
The mobile app design includes patients’ feedback gathered through online interviews.
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BOOK A MEETING WITH US
IF YOU WANT TO LEARN:
How we have used patients feedback to design and develop a patient-centered mobile app,
How we have designed and developed a distributed system working on about 550 pharmacies,
What we have learned during the project about the pharmacists needs,
What technical challenges we have faced and how we have solved them,
What are the other similar tools on the market,
The meeting will be online and will take no longer than 45 minutes. Use the form on the right to book a meeting.
WHO WE ARE?
Revolve has been dedicated to building applications that matter from day one starting in 2015. At the beginning of 2019, we have reached out to the healthcare community to better understand the challenges healthcare companies face. The results of this have been a better understanding of the environment and the creation of REVOLVE HEALTHCARE.
Revolve Healthcare has been created to help healthcare and life science companies build better software.
HELPING HEALTHCARE COMPANIES CREATE SOFTWARE
You can learn about examples of our other case studies by clicking below
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